National Consumer Disputes Redressal Commission (NCDRC)

National Consumer Disputes Redressal Commission (NCDRC)

19-04-2024

The Supreme Court has issued notice to two members of the National Consumer Disputes Redressal Commission (NCDRC) seeking explanation from them for issuing non-bailable warrants against the directors of a company, ignoring a previous interim order of the Supreme Court.

About NCDRC: 

  1. Purpose: The NCDRC is a specialized body in India established in 1988 to protect consumer rights. It provides a way for consumers to resolve disputes related to goods or services quickly and affordably.
  2. Structure: The NCDRC is headed by a sitting or retired judge from India's Supreme Court or a High Court. It handles complaints exceeding two crores (20 million rupees) and reviews appeals from lower-level consumer courts.
  3. Scope: The NCDRC addresses complaints about defective goods and inadequate services (like transportation, utilities, banking, insurance, and medical care).
  4. Who can file: Consumers, registered consumer associations, or the government can file complaints. Individuals who purchase goods for resale or commercial use are not considered consumers in this context.

FAQs:

Quasi-judicial bodies

Quasi-judicial bodies are organizations outside of the traditional court system that have been granted some legal powers. They can make decisions and interpret laws in specific areas, much like a court. Examples include arbitration panels, administrative agencies, and tribunals.

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